Privacy Policy

1. Information We Collect

a. Account Information

• Name or username
• Email address or phone number
• Profile photo
• Payment information (processed securely through third-party providers)

b. Listing Information

• Items you post for sale or rent
• Want ads you create
• Event listings you post
• Delivery requests and provider information
• Photos and descriptions of items

c. Location Information

• Approximate or precise location (for local marketplace features)
• Pickup and delivery locations
• Location can be disabled in device settings

d. Transaction Data

• Purchase and sale history
• Payment transaction records
• Delivery tracking information
• Ratings and reviews

e. Communication Data

• Messages between buyers and sellers
• Messages with delivery providers
• Event-related communications
• Messages may be reviewed for safety and moderation

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Display your listings and want ads to other users
• Facilitate transactions between buyers and sellers
• Match delivery requests with providers
• Enable event discovery and participation
• Process payments securely
• Improve app functionality and user experience
• Show relevant local listings and events
• Prevent fraud, abuse, and harmful behavior
• Provide customer support

3. Sharing of Information

We may share your information with:

• Other users (for listings, want ads, events, and delivery services)
• Payment processing providers
• Cloud hosting and infrastructure providers
• Analytics and advertising partners
• Moderation and safety service providers
• Law enforcement or authorities, when required by law

We do not sell your personal data to third parties.

4. Data Retention

• We retain your data as long as your account is active
• Active listings remain visible until you delete them
• Transaction records are retained for legal and accounting purposes
• When you delete your account, your data is permanently deleted within 30 days, unless legally required to retain it

5. Your Rights and Choices

You can:

• Access and update your profile and listing information
• Delete your listings at any time
• Delete your account at any time
• Disable location access via device settings
• Control who can see your listings and contact you
• Opt out of marketing communications

To request data deletion, contact: contact@f2yapps.com

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your data, including encryption, secure payment processing, and secure servers. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

MyMerkato is for users aged 13 and older. Users under 18 must have parental consent.

We do not knowingly collect data from anyone under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at: contact@f2yapps.com