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Frequently Asked Questions
How do I post an item for sale or rent?
Tap the 'Sell' button, add photos and description, set your price, and publish your listing. It will be visible to other users in your area.
How do I create a want ad?
Use the 'Want' feature to post what you're looking for. Sellers can then contact you if they have what you need.
How does express delivery work?
Post a delivery request with pickup and drop-off locations. Available delivery providers can accept your request. You can also sign up to become a delivery provider and earn money.
How do I post an event?
Use the 'Events' section to create event listings. Include date, time, location, and description. Other users can discover and join your events.
Is MyMerkato safe to use?
Yes, we have safety measures including user verification, secure payment processing, rating systems, and moderation. Always meet in public places and use secure payment methods.
How do I report a problem with a transaction?
You can report issues directly from the transaction page or contact support. We review all reports and take appropriate action.
Can I delete my account?
Yes, you can delete your account at any time from Settings > Account > Delete Account. Your active listings will be removed, and your data will be permanently deleted within 30 days.
How do payments work?
Payments are processed securely through our payment partners. We support various payment methods including credit cards and digital wallets. Payment is held securely until the transaction is completed.